Bring your own model
Pick the provider in your dashboard, and use your own key.
Refix self-hosted
Refix investigates growth opportunities across your business and follows the work through. Run the full agent on your infrastructure, with your choice of models and access controls.
One experiment ready for review. Two more bets in motion.
Your next conversion experiment is ready. Invite a teammate after the first useful report. Keep signup unchanged. Review the experiment →
Paid conversion by day of trial
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Acquisition quality: waiting for trials to finish.
Used by teams at
Your deployment, your controls
Your platform team decides where Refix runs and which services it can reach. We help you configure the deployment around your network and access requirements.
Getting started
We work with your platform team on the setup, so your team can start using Refix in your environment.
Deployment options
Start with a single container or deploy to a production cluster. Choose the setup that fits your team and manage Refix with tools you already know.
The production setup. One Helm chart with network policies included, plus a reference deployment for Amazon EKS.
Run Refix on a single machine with one command. Connect your own Postgres and Redis when you're ready.
Try Refix in a single container. Built for evaluation and testing, with everything you need to get started.
Run Refix on the Swarm cluster your team already manages, with rolling updates and failover across nodes.
Your models
Refix runs in your cloud and reaches only the places you allow. It calls the model you pick, with your own key or through your gateway. Every step is traced inside your cluster, where your team can review it.
Pick the provider in your dashboard, and use your own key.
Every plan, query, and answer is traced on your side, for your own review.
The full product
Your team works with Refix in Home and Slack, with business context that carries forward. Ongoing investigations continue between conversations, inside your deployment.
Give Refix an outcome to pursue over days and weeks. Each finding shapes what it investigates next.
Work through a business question in Home or Slack, with the evidence behind the recommendation available to review.
Builds on earlier decisions, so each recommendation starts with more of your team's context.
Examines the values behind the field names to guide the investigation toward the right data.
Require your team's approval before Refix takes action in connected tools.
Disable the updater to stop calls to the Refix control plane and manage releases yourself. Use your registry for images and your firewall to allow the external services your deployment needs.
Out of the box
The supporting services come bundled with Refix, ready to run privately in your environment.
Refix generates its internal credentials during setup and keeps them through upgrades.
Sensitive values are encrypted with an app key, on disks your storage class encrypts.
Every image runs as a non-root user and is scanned with Trivy and Checkov before release.
Layer SealedSecrets or External Secrets on top, with no changes to the chart.
On AWS, Refix reads Athena with its pod's own IAM role, so there is no key to leak.
For production, use Kubernetes 1.27 or newer with at least 4 CPU cores and 8 GB of memory available. You'll need Helm 3.12 or newer, an ingress controller, and a domain you control. Create a Slack app and connect a model provider or your own gateway.
Use Kubernetes with Helm for production, or Docker Compose for a single machine. Docker All-in-One is for evaluation and testing. If your team already runs Docker Swarm, deploy there with rolling updates and failover.
Your deployment needs access to the services it uses, including Slack, your model connection, and any external data sources. Image pulls and enabled services such as SSO or the updater need access too. The Helm chart limits network traffic; your firewall controls the allowed destinations.
Data goes to the model services and connected tools needed for the work. The optional updater also sends Refix deployment status, business context, and workspace instructions. Reporting is on by default and adds usage, user activity, investigation state, and discovered data structure. You can disable reporting separately, or disable the updater to stop calls to the Refix control plane.
External analytics and error reporting are disabled in self-hosted deployments. The updater has separate reporting controls. Disable its reporting to keep usage and activity reports local. Disable the updater itself to stop its calls to Refix, including deployment status and business context.
With the updater enabled, approve a new application version from your Refix dashboard. Broader chart upgrades require a separate opt-in. You can also disable the updater and run Helm upgrades yourself.
Your platform team manages backups. Keep copies of the Postgres databases and the deployment's secrets, including the encryption key. Both are needed to restore the instance.
Anthropic is recommended. You can also use OpenAI, Google Gemini, Groq, DeepSeek, or OpenRouter. To manage model access centrally, route calls through your own OpenAI-compatible gateway, including one connected to AWS Bedrock.
Yes. Change the provider in your Refix dashboard settings. You don't need to redeploy.
Use Slack sign-in or your own identity provider through OIDC, including Okta or Microsoft Entra ID. Your deployment controls which sign-in options are configured.
Self-hosting is included in Enterprise. Talk to us about pricing for your team and the help you need with deployment.