Slack

Your growth agent, in the conversation.

Refix brings findings to your team and asks the person who can help move the work forward. Ask a question or discuss the next step in the Slack conversations you already use.

Used by teams at

Keep the work moving where your team talks.

  • Work through it together

    Mention Refix in a channel it has joined. The investigation stays in the thread, where teammates can add context.

  • Hear when there's something to act on

    Refix can message you with a finding or a question that needs your input. You can start a conversation by DM too.

  • Review actions in Slack

    When an action needs approval, review the request and respond in the conversation.

Context in every reply

It joins with context your team has already shared.

A useful teammate remembers why you made the last decision. Refix brings relevant business history into the thread, so the recommendation fits what your team has learned.

  • Uses shared business context and personal preferences
  • Reads the thread before replying
  • Recognizes side conversations that don't need a reply

From discussion to decision

The evidence is right there when the team needs it.

Discuss a finding with its chart in the thread. When someone wants the detail, the session in Refix holds the investigation behind it.

  • Charts alongside the explanation
  • Progress updates while the investigation runs
  • Share findings with another channel or teammate

Booking conversion reached 19.6% after the ranking change.

Completed bookings per search, Jul 6 to Aug 24

Bookable options moved first13.4% before+6.2 ptsCancellationsstayed near 4%

Security and control, built in.

Choose what Refix can access and set the approvals it needs. Review the data and reasoning behind its recommendations.

Read-only by design

Writes are refused at the database, not left to the model.

Approvals you control

Require your team's approval before Refix takes action in connected tools.

Roles for every teammate

Decide who connects data, approves actions, and manages billing.

Usage you can see

Daily credit use, with an alert before you reach your limit.

Zero data retention

Model providers keep nothing and never train on your data.

  • AICPA SOC 2 SOC 2 Type II*
  • ISO/IEC 27001 2022 ISO/IEC 27001*

* SOC 2 Type II audit under observation. ISO/IEC 27001 certification in progress.

Self-hosting

Run Refix in your cloud. Work together in Slack.

Run the Refix agent on your own Kubernetes cluster. Your platform team controls access and model connections, with our engineers helping you deploy.

  • Helm chart for your Kubernetes cluster
  • Your model keys or LLM gateway
  • Slack sign-in or your identity provider
  • Network access controlled by your firewall
  • Application updates you approve
  • Controls for reporting back to Refix

Questions about Refix in Slack.

Starting conversations and bringing your team into the work.

Talk to a human

How do I talk to Refix in Slack?

Send Refix a DM, or mention it in a channel it has joined. Continue the conversation in the same thread when you have a follow-up.

Will Refix reply to every message in a channel?

No. Refix responds to DMs, mentions, and relevant follow-ups in its threads. It uses the conversation's context to decide when a reply is useful.

Can Refix message me first?

Yes. Refix can reach out with a finding worth your attention or ask for context that helps an investigation progress.

How do approvals work in Slack?

Actions follow your workspace's approval settings. When approval is required, your team can review the proposed action and approve or reject it in Slack.

Does self-hosted Refix work with Slack?

Yes. Connect your Slack workspace to the instance running on your infrastructure. Your network must allow the Slack connections used by that deployment.

Your next growth hire isn't a person.