PRISM

Never lose track of why cohorts degrade.
Automatic drift detection. Prescribed fixes.

Prism watches every cohort and alerts you the moment retention degrades—with "what changed" analysis and prescribed recovery plays.

Cohorts drift. You find out too late.

Then you're playing detective

By the time you notice retention drop, the damage compounds across cohorts.

Turn cohort chaos into proactive retention.

Auto-detect cohort drift

Prism compares every new cohort to historical baselines and alerts you instantly when retention degrades—before it spreads.

Catch drops in 48hrs

"What changed" root cause analysis

Don't guess why retention dropped. Prism surfaces feature usage shifts, onboarding changes, and user behavior deltas automatically.

Pinpoint causes fast

Prescribed recovery plays

Get actionable playbooks based on past fixes. Prism recommends onboarding tweaks, engagement tactics, or feature improvements proven to work.

Recover 15-30% faster

Track fixes and iterate

Monitor how your intervention impacts current and future cohorts. See which recovery plays actually move retention up.

Close the loop

Set up Prism in just 1 day.
No engineers, no workflows.

1Invite Prism to Slack

2Connect your data sources

3Connect your knowledge base (optional)

4Connect your action tools (optional)

5Approve or add business goals and KPIs

Prism watches your data and turns every change into the next best move.

See the whole picture

Prism connects signals across marketing, product, support, and beyond to reveal insights no single tool ever could

Understands your business

Prism connects to your knowledge bases to pick the right context. It learns your business, its goals, and its people

Activation rate

% of users completing onboarding

Takes action

Prism acts on insights for you, saving hundreds of manual hours with 100+ integrations.

Issue refund

Draft winback campaign

Reply to customer

Trigger feature flag

Open ticket

Send in-app nudge

Open upsell opportunity

Pause ad campaign

Generate PRD draft

Issue refund

Draft winback campaign

Reply to customer

Trigger feature flag

Open ticket

Send in-app nudge

Open upsell opportunity

Pause ad campaign

Generate PRD draft

Proactive by design

Prism is always on, surfacing opportunities before they slip away.

Your first 30 days keeping cohorts healthy.

Day 1

Baseline every cohort automatically

Connect product analytics and billing to give Prism cohort history.
Mark the key milestones that define healthy activation and retention.
Decide which segments (plan, region, persona) need bespoke baselines.

Day 7

Catch drift before customers leave

Prism compares every new cohort to historical performance.

Slack alerts fire when retention curves sag past tolerance.
Root-cause snapshots show what changed—onboarding, features, or messaging.
Teams spin up fixes with suggested experiments and owners.

Day 30

Retention recovery becomes a loop

Every drift event now feeds a playbook that keeps cohorts healthy.

Successful interventions turn into reusable automations.
Executive reviews highlight risk cohorts with clear status and impact.
Retention metrics trend up as Prism monitors and patches continuously.