PRISM

See exactly where new users get stuck in your activation funnel.
Stop losing trials. Boost activation rates.

Prism monitors every step from signup to first value—correlating product usage data (Mixpanel) with support friction (Zendesk) to auto-fix blockers and trigger in-app nudges.

You're bleeding trial users.

Most never reach their first win

Your activation funnel is broken. Users drop off and you have no idea why.

Turn new user onboarding into a conversion engine.

Pinpoint activation friction

Track every step from signup to first value. See exactly where users drop off—onboarding tours, feature setup, integrations, or first action.

Full funnel visibility

Correlate product + support data

Connect Mixpanel events with Zendesk tickets to reveal hidden blockers. Know which features confuse users before they churn.

Root cause analysis

Auto-fix common blockers

Prism detects patterns and automatically creates help docs, triggers tooltips, or alerts your team when friction spikes.

Reduce activation time 50%

Trigger contextual nudges

Send in-app messages, onboarding emails, or upgrade prompts at the perfect moment based on real user behavior.

2x activation rate

Set up Prism in just 1 day.
No engineers, no workflows.

1Invite Prism to Slack

2Connect your data sources

3Connect your knowledge base (optional)

4Connect your action tools (optional)

5Approve or add business goals and KPIs

Prism watches your data and turns every change into the next best move.

See the whole picture

Prism connects signals across marketing, product, support, and beyond to reveal insights no single tool ever could

Understands your business

Prism connects to your knowledge bases to pick the right context. It learns your business, its goals, and its people

Activation rate

% of users completing onboarding

Takes action

Prism acts on insights for you, saving hundreds of manual hours with 100+ integrations.

Issue refund

Draft winback campaign

Reply to customer

Trigger feature flag

Open ticket

Send in-app nudge

Open upsell opportunity

Pause ad campaign

Generate PRD draft

Issue refund

Draft winback campaign

Reply to customer

Trigger feature flag

Open ticket

Send in-app nudge

Open upsell opportunity

Pause ad campaign

Generate PRD draft

Proactive by design

Prism is always on, surfacing opportunities before they slip away.

Your first 30 days unlocking activation.

Day 1

Map the activation journey end to end

Connect product analytics, support, and onboarding tools to Prism.
Define the aha moments and friction points that matter for activation.
Set up Slack channels for growth, product, and success collaboration.

Day 7

See exactly where users get stuck

Prism correlates usage with support and engagement to remove blockers fast.

Daily reports flag funnels with drop-offs and the cohorts they impact.
Support themes auto-link to product events for quick prioritization.
Lifecycle nudges trigger for users showing early warning signs.

Day 30

Activation lifts—and keeps climbing

Automation keeps onboarding smooth while teams focus on experience.

Ship improvements with confidence thanks to Prism’s impact tracking.
Onboarding experiments run continuously with auto-generated readouts.
Leadership watches activation KPIs rise with clear attribution to Prism.