PRISM

In PLG, your product is the funnel.
Connect behavior to revenue. Automate the insights.

Prism tracks every user action—signups, activations, feature usage, expansions—and pushes actionable growth insights directly to your team in Slack. Stop living in dashboards.

Your growth team is stuck in dashboards.

Too busy analyzing to execute.

PLG moves fast. Manual analytics slow you down. You need insights, not homework.

Turn product data into growth velocity.

Product funnel intelligence

Track signup → activation → aha moment → expansion automatically. Identify drop-off points and friction in real-time across your product-led funnel.

Full product journey

Revenue-connected behavior

See which in-app actions predict upgrades, retention, and churn. Prism links every feature click to revenue outcomes—no SQL required.

3x faster to insight

Slack-first insights delivery

Get critical alerts pushed to your growth team in Slack: usage spikes, churn risks, expansion opportunities. Act in minutes, not days.

Real-time alerts

Automated cohort analysis

Understand retention, activation rate, and time-to-value by cohort without building complex reports. Spot power users and at-risk accounts instantly.

No manual reports

Operational outcomes teams actually feel.

Prism is built to move metrics, fast — not add another dashboard to check.

Risk signals routed in minutes

Ops, product, and finance aligned on one thread so ownership was never ambiguous.

Time‑to‑decisionin 6 weeks

−38%

Support noise cut sharply

Product and CX shared the same context, so escalations stopped bouncing between teams.

Inbound escalationsin 8 weeks

−27%

Decisions moved to same‑day

Experiment calls were tied to bookings and surfaced in Slack the moment signals shifted.

Experiment velocityin 4 weeks

+19%

Signal → Context → Action. In one Slack thread.

See the whole picture

Prism connects product, marketing, billing, and support signals so you catch what no single tool can surface.

Understands your business

It pulls context from goals, docs, and org structure to explain why a change happened — not just that it happened.

Activation rate

% of users completing onboarding

Takes action

Create Jira tickets, pause spend, or trigger campaigns instantly.

Issue refund

Draft winback campaign

Reply to customer

Trigger feature flag

Open ticket

Send in-app nudge

Open upsell opportunity

Pause ad campaign

Generate PRD draft

Issue refund

Draft winback campaign

Reply to customer

Trigger feature flag

Open ticket

Send in-app nudge

Open upsell opportunity

Pause ad campaign

Generate PRD draft

Proactive by design

Prism watches quietly, learns baselines, and escalates only when movement is meaningful.

Your first 30 days running a proactive PLG engine.

Day 1

Connect the PLG funnel end to end

Hook up product analytics, CRM, billing, and lifecycle tools to Prism.
Define activation milestones, usage thresholds, and conversion KPIs.
Invite product, growth, and CS partners into shared Slack briefings.

Day 7

See which product moments drive revenue

Daily digests highlight which cohorts hit paywall unlocks or stall out.
PQL lists hit sales with context from product activity and account value.
Lifecycle programs adjust automatically when engagement patterns shift.

Day 30

Product-led growth compounding on autopilot

Experiments feed learnings back into Prism’s watchers.
Expansion and retention opportunities are routed to owners instantly.
Leadership tracks PLG performance from a single proactive feed.