Every single day
Manual upsell tracking is broken. Your best expansion opportunities slip through the cracks.
Prism scans usage patterns, feature adoption, and engagement to identify customers ready to expand—before your competitors reach them.
Turn churn into growth. Automatically surface cross-sell opportunities and usage-based expansion triggers that drive net revenue retention above 100%.
Get Slack notifications the moment a customer hits expansion triggers—seat limits, usage thresholds, or feature adoption milestones.
Identify which products or tiers each segment needs based on behavioral data. Scale your expansion motion without scaling your team.
Prism is built to move metrics, fast — not add another dashboard to check.
Risk signals routed in minutes
Ops, product, and finance aligned on one thread so ownership was never ambiguous.
−38%
Support noise cut sharply
Product and CX shared the same context, so escalations stopped bouncing between teams.
−27%
Decisions moved to same‑day
Experiment calls were tied to bookings and surfaced in Slack the moment signals shifted.
+19%
Prism connects product, marketing, billing, and support signals so you catch what no single tool can surface.
It pulls context from goals, docs, and org structure to explain why a change happened — not just that it happened.
% of users completing onboarding
Create Jira tickets, pause spend, or trigger campaigns instantly.
Prism watches quietly, learns baselines, and escalates only when movement is meaningful.