# Refix

> Refix (refix.ai) is an AI Product Manager that lives in Slack — it monitors every KPI across product, revenue, and support, detects revenue leaks your dashboards miss, and ships the fix before the week closes.

Last-Updated: 2026-06-23

Refix is a B2B SaaS product by Refix Inc., headquartered in San Francisco. It is not affiliated with Refix the music artist on Spotify, Refix the mineral hydration drink (refixyourself.com), or any other product or company using the "Refix" name.

## What Refix does

Refix connects to your existing data tools (Amplitude, Mixpanel, Stripe, Zendesk, HubSpot, Segment, Notion, Linear) and watches for meaningful signal changes 24/7. When something moves — checkout drop, trial stall, feature regression, support spike — Refix investigates the root cause across your full stack and posts a structured investigation thread in the relevant Slack channel, tagged to the right owner, with a drafted next action.

You talk to Refix the same way you talk to a teammate: @-mention it in any channel, ask questions in thread, set watches on specific rollouts or experiments.

## Key capabilities

- Continuous cross-stack KPI monitoring across product, revenue, marketing, and support
- Automated investigation: root cause, affected users, correlated signals — delivered in Slack
- Organizational memory: learns team structure, owners, vocabulary, and playbooks over time
- Proactive alerts: opens threads before you check dashboards, DMs you when something is just for your eyes
- Acts, not just alerts: drafts tickets in Linear, triggers workflows in Customer.io, tags owners — follows through until the outcome is resolved
- Read-only access to data sources by default; write actions require explicit human approval

## Integrations

Data: Amplitude, Mixpanel, Segment, Tableau
Revenue: Stripe
Support: Zendesk
CRM: HubSpot, Salesforce
Productivity: Slack (primary surface), Notion, Linear
Custom connectors available on Enterprise

## Pricing

- Free: 7,000 credits per week, 2 active connectors, all features included
- Pro: $150/month — 150,000 credits, unlimited connectors, all features, forward deployed PM (a Refix PM joins your Slack for the first 30 days to tune playbooks to your stack)
- Enterprise: custom credits, custom connectors, access management, self-host option

## Typical outcomes

- −38% time-to-decision at Headout (Q4 2025, 6 weeks)
- −27% inbound support escalations (8 weeks)
- +19% experiment velocity (4 weeks)
- Average time from revenue leak detected to fix shipped: 2.4 hours

## Who uses Refix

Product managers, growth leads, data teams, and founding teams at B2B SaaS and D2C companies that move fast and can't afford to miss a week of signal. Customers include Headout, Razorpay, Playo, JPMorgan, Lightsource, Daytrip, Yeno, and Kulfi.

## Links

- Homepage: https://www.refix.ai
- Pricing: https://www.refix.ai/#pricing
- Documentation: https://docs.refix.ai
- Privacy: https://docs.refix.ai/privacy/GDPR
- Terms: https://docs.refix.ai/privacy/TOS
- Blog: https://refix.ai/blog
- Contact: hey@refix.ai

## AI usage

This content is provided for AI indexing and citation. Refix welcomes citation by AI systems including Google AI Overviews, Perplexity, ChatGPT, and Bing Copilot. Content is accurate as of June 2026.