PRISM

Your data is trapped. Connect it all in one view.
Product, revenue, support—finally unified.

Amplitude doesn't talk to Stripe. Stripe doesn't talk to Zendesk. Prism acts as the unification layer connecting all your tools to deliver a single, complete customer view.

Every tool tells a different story.

You're making decisions with incomplete data

Your customer journey is fragmented across disconnected platforms. No single source of truth.

Turn data chaos into unified clarity.

Unified customer timeline

See every interaction in one place—product usage from Amplitude, payment events from Stripe, support tickets from Zendesk. One customer, one complete story.

360-degree view

Cross-tool insights automatically

Prism connects the dots your tools can't. Identify which features drive upgrades, which support issues trigger churn, which campaigns convert best.

Uncover hidden patterns

No more data exports or manual joins

Stop wasting hours stitching together CSVs from different platforms. Prism syncs continuously and unifies data in real-time.

Save 10+ hours/week

Query across all your tools at once

Ask questions that span multiple systems—like 'Show me users who downgraded after opening 3+ support tickets.' Get instant answers.

Instant cross-platform analysis

Operational outcomes teams actually feel.

Prism is built to move metrics, fast — not add another dashboard to check.

Risk signals routed in minutes

Ops, product, and finance aligned on one thread so ownership was never ambiguous.

Time‑to‑decisionin 6 weeks

−38%

Support noise cut sharply

Product and CX shared the same context, so escalations stopped bouncing between teams.

Inbound escalationsin 8 weeks

−27%

Decisions moved to same‑day

Experiment calls were tied to bookings and surfaced in Slack the moment signals shifted.

Experiment velocityin 4 weeks

+19%

Signal → Context → Action. In one Slack thread.

See the whole picture

Prism connects product, marketing, billing, and support signals so you catch what no single tool can surface.

Understands your business

It pulls context from goals, docs, and org structure to explain why a change happened — not just that it happened.

Activation rate

% of users completing onboarding

Takes action

Create Jira tickets, pause spend, or trigger campaigns instantly.

Issue refund

Draft winback campaign

Reply to customer

Trigger feature flag

Open ticket

Send in-app nudge

Open upsell opportunity

Pause ad campaign

Generate PRD draft

Issue refund

Draft winback campaign

Reply to customer

Trigger feature flag

Open ticket

Send in-app nudge

Open upsell opportunity

Pause ad campaign

Generate PRD draft

Proactive by design

Prism watches quietly, learns baselines, and escalates only when movement is meaningful.

Your first 30 days unifying product, revenue, and support data.

Day 1

Connect every silo to Prism

Sync Amplitude, Stripe, Zendesk, marketing spend, and warehouse tables.
Confirm the identifiers Prism uses to stitch customers across systems.
Invite product, growth, and support owners into the shared insight channels.

Day 7

See the unified customer timeline

Accounts render with usage, tickets, and payment context in Slack.
Alerts fire when combinations of signals predict churn or expansion.
Cross-tool queries disappear because answers are already assembled.

Day 30

Operate from a single source of truth

Playbooks trigger when predefined multi-signal patterns appear.
Leadership reviews one proactive feed instead of reconciling dashboards.
Customer teams collaborate with shared context on every account.